Privacy Policy

1.Our Approach to Personal Information

IWASE COSFA Co., Ltd. (hereinafter referred to as “the Company”) recognizes the protection of personal information as a critical issue and considers the appropriate handling of such information to be a vital social responsibility. This Privacy Policy is intended to help you understand how the Company collects, uses, and safeguards personal information.

We comply with the Act on the Protection of Personal Information, as well as other applicable laws, regulations, guidelines, and standards, and we handle all personal information with integrity and care.

2.Collection and Use of Personal Information

The Company collects personal information through lawful and fair means in the course of its business activities, including the operation of the IWASE COSFA website (hereinafter referred to as “this Website”). We clearly specify the purposes for which the personal information is to be used in advance and use the information only within the scope of those purposes.
The purposes for which the Company uses personal information are as follows.

3.Management of Personal Information

The Company takes strict measures to manage the personal information provided by customers to prevent loss, damage, or unauthorized access.Personal information submitted through the use of this website is stored in an environment accessible only to the website administrator designated by the Company, and is protected by robust security measures to prevent leakage to third parties or unauthorized alteration from external sources.

4.Voluntary Provision of Personal Information

Providing personal information to the Company is voluntary and based on your own discretion. However, if you choose not to provide certain information requested by the Company, we may not be able to deliver the services described in the “Purposes of Use.” Please note that the Company will never alter the personal information you have provided without your consent.

5.Provision of Personal Information by the Company

The Company does not disclose or provide personal information to any third party, except in the following cases. When providing personal information to a third party located outside of Japan, the Company complies with all relevant data protection laws and regulations.

• When required by law
• When the individual has given consent
• When it is necessary to protect an individual’s life, body, or property, and obtaining consent is difficult
• When it is particularly necessary for improving public health or promoting the sound growth of children, and obtaining consent is difficult
• When it is necessary to cooperate with a national or local government agency, or an entity acting on their behalf, in carrying out legally prescribed duties, and obtaining consent may hinder the execution of such duties

6.Outsourcing of Personal Information Use and Management

The Company may outsource the use and management of personal information—including operations related to this website—to third parties, within the scope of the stated purposes of use. Any such third party will be carefully selected after confirming that they meet appropriate standards for personal information security management, and will be properly supervised and managed through contractual agreements and other appropriate means.

7.Disclosure and Other Requests Regarding Personal Information

If you wish to request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, or cessation of provision to third parties of the personal information you have provided to the Company (collectively referred to as “Disclosure Requests”), please follow the procedures below.

Eligible Requesters

• Disclosure Requests may only be made by the individual concerned or by their legal or authorized representative.
• The Company will verify the identity of the requester by comparing the information provided with our records. In the case of a legal or authorized representative, additional documentation (e.g., copies of official identification) will be required.

Contact Information

If you are aware of the department responsible for handling your request, please contact that department directly.If you are unsure which department to contact, please reach out to the Personal Information Inquiry Desk listed at the end of this policy.

How to Submit a Request

Please complete the “Personal Information Disclosure Request Form” and mail it, along with a copy of an official identification document (proving you are the individual or legal/authorized representative), to the Personal Information Inquiry Desk.

Fees

A processing fee of 500 yen per request will be charged for notifications of purpose of use and disclosures. Payment must be made by postal money order and enclosed with the request documents.

When Requests May Be Declined

• If the submitted documents contain omissions or errors.
• If the required fee is not paid.
• If we are unable to verify your identity.
• If a representative submits the request but cannot provide proof of authorization.
• If the request does not pertain to "disclosable personal information".
• If we are unable to comply due to applicable laws and regulations.
• If fulfilling the request would significantly interfere with the proper execution of our business operations.

8.Use of Cookies

Cookies are small data files exchanged between your browser and this website when you visit it. These files allow us to identify your browser and are intended to enhance your browsing experience. Cookies do not compromise your privacy or negatively affect your computer.

1. We use information collected through cookies on this website to analyze user behavior.
2. We improve the website’s usability, and to customize the content displayed to better suit each user’s preferences.

Browsing history obtained through cookies may be shared with our group companies, strictly within the scope of the purposes stated below. If you have provided consent on websites operated by us or our group companies, we may also link your personal information with browsing history collected via cookies and provide such combined information to our group companies for the same purposes.

1. These purposes include the operation, negotiation, and provision of products.
2. These services handled by us or our group companies, as well as the promotion of related products, services, events, and campaigns.

You may disable cookies by adjusting your browser settings. However, please be aware that disabling cookies may result in some parts of the website not displaying correctly.

9.User Responsibility

This website may contain links to external websites. Please note that we are not responsible for how personal information is handled on any linked third-party websites, and we recommend reviewing their privacy policies directly.
The Company assumes no liability for any damages resulting from the use of information obtained from this website or from any linked external websites. Furthermore, we make no representations or warranties that the content of this website is appropriate for all environments in which it may be accessed. Access to this website is made at the user’s own discretion, and users bear full responsibility for their use of the site.

10.Inquiries Regarding Personal Information

For requests regarding disclosure, corrections, suspension of use, or for any complaints or consultations regarding personal information, please contact us at the address below.

[Personal Information Inquiry Desk]
Company:IWASE COSFA Co., Ltd.
Address:1-7-11 Doshomachi, Chuo-ku, Osaka 541-0045, Japan
Department: Compliance Promotion Office – Personal Information Inquiry Section
TEL: 080-7402-7727 (direct line)
Hours: 9:00 AM to 5:00 PM (excluding weekends, national holidays, and New Year holidays)

The Company may update this policy from time to time. All changes will be announced on this page.。

Revised: February 21, 2025